Custom Framing Frequently Asked Questions
Picture framing can seem confusing but we are here to make it easy.
Whether you are framing something special, sentimental, or just need a bit of guidance, we’re happy to help. Here are a few of the questions we’re most often asked.
What can you frame?
Pretty much anything you’d like to hang on your wall.
We regularly frame paintings, photography, posters, prints, sports jerseys, certificates, tea towels, textiles and other memorabilia.
We also love the unusual, from tiny objects to meaningful keepsakes. We’ve framed a tiny fish skeleton, a four leaf clover, a tin can and vintage wallpaper. If it matters to you, we’ll find a way to frame it.
How much does framing cost?
Cost is one of the first things people ask, and the answer is that it varies.
It depends on the size of your piece, the materials you choose, and the level of conservation required.
We’ll always talk you through options and help you find something that works for your budget.
As a rough guide:
– from $100 for small, basic custom framing
– around $150 for an A3 print
– around $200 for a certificate
– around $600 for a sports jersey
How long does framing take?
We usually work to a two to three week turnaround.
If you have a deadline, let us know and we’ll always do our best to accommodate it.
For exhibitions or multiple works, we recommend getting in touch early (at least six weeks ahead) so we can plan materials and timing with you.
Do I need an appointment?
No appointment is needed, you’re welcome to come in whenever suits you.
We are open from 9am–5pm Monday to Friday, and Saturday mornings. If you’d like a quieter time or have something more complex, feel free to give us a call first.
Can you help me choose a frame?
Absolutely, that’s a big part of what we do.
We’ll guide you through options and help you find something that suits both your artwork and your space.
What's the best way to frame a canvas painting?
Most canvas paintings are stretched over a timber frame, which keeps the surface taut. We can do this for you if the canvas is loose.
They can be hung as they are, but many people choose to add a tray frame. This sits around the canvas and creates a small gap, giving the artwork a clean, ‘floating’ look.
It’s a simple way to give the work more presence on the wall and tidy up any rough edges.
Do I need glass?
If your artwork is on paper, including photography, we recommend using glass.
It protects against dust, insects and everyday damage.
If reflections are a concern, we offer anti-glare options that work beautifully.
Paintings on canvas (usually acrylic or oil) generally don’t require glass.
What does 'floating' mean?
Floating is a way of mounting an artwork so you can see the full edge of the paper.
This works well if the piece has a torn edge, detail at the edge, or a signature you’d like to show.
The artwork is carefully mounted so it appears to sit slightly above the backing, often with space between it and the frame.
When should I use a window mount?
A window mount adds structure and emphasis to an artwork.
It works particularly well for certificates, watercolours, traditional pieces and memorabilia.
The mount also keeps the artwork flat and creates a small gap between the glass and the surface, which helps protect it over time, including avoiding issues with condensation.
Do you use conservation framing?
Yes, we use conservation-quality materials as standard in all of our framing.
For pieces that need a higher level of protection, there are also specialist options available, including museum-grade glass and materials.
We’re always happy to talk you through what’s appropriate for your artwork.
Do you offer a picture hanging service?
We don’t offer this directly, but we’re happy to recommend someone who can help. Just ask when you’re in the workshop.
Do you offer delivery?
Yes, we offer local delivery for larger or hard-to-transport pieces.
If your artwork won’t fit in the car or you’d prefer not to risk it, just let us know and we can arrange a safe delivery option.
Delivery is arranged on a case-by-case basis, with costs depending on size and location.