Picture Framing can seem confusing but we are here to make it easy

Here are a selection of the most commonly asked questions people have.  If your question isn’t on the list just give us a call or pop into the workshop to see us face to face.


How much is my framing going to cost?

This is one of the hardest questions to answer unless you are right in front of us with the piece you want to frame.  There are so many variables such as the size of the work, how complex it is to frame and the kind of materials we may need to use. We can give you an accurate quote if you come into see us and we can sometimes give you an approximate price if you call us with the size and your specification.  As a general guide most custom framing starts at around $100 for small, basic jobs.  Posters sized A3 and A2 will usually be between $150 – $300.  You need to budget for around $160 for a certificate and a sports jersey is generally $400 – $450.


How long will my framing take to do?

We used to be able to complete jobs within a two week time slot.  With the impact of COVID it is taking much longer due to supply problems.  Please allow for a four – six week turn-around but let us know if you have a deadline and we will do our best to meet it.


Do I need to make an appointment?

 Generally you can just come in whenever it suits you.  However, now that New Zealand is at the Red Traffic Light setting we can only serve one person/couple at a time.  You will have the option to wait or make an appointment.  All customers need to have the Vaccine Passport for framing consultations. 

How do I frame a painting on canvas?

Most paintings on canvas are stretched around a pine subframe that keeps the canvas taut.  We can do this for you if your canvas is loose.  You can hang the canvas on your wall just like this but it can look better if the painting has a tray frame.  This is a narrow frame that the canvas sits in.  A narrow gap is created so there is space around the painting – just enough so that it seems the work is floating within the frame.  This works particularly well for smaller paintings as the frame gives the work more status on the wall.  The other advantage is that the frame can hide any messy edges.  Take a look on our ideas page 


Do I need to use glass on my artwork?

If you have a work on paper, which includes photography, it is recommended that you use glass.  The job of the glass is to protect your artwork from insects, dust and any other kinds of damage.  The same is true for other fragile surfaces such as textiles.  If you are bothered by the reflection caused by glass there is a fabulous anti-glare glass that is now fairly affordable.  If you have a painting on canvas, which is usually an acrylic or an oil, then glass is not necessary.


What does it mean when a framer talks about an artwork being ‘floated’

Sometimes an artwork goes right to the edge of the paper and you want to see this detail.  Sometimes the paper itself has a torn edge that looks good.  Other times an artist may have signed right at the bottom corner and you may want this signature visable.  These are all good reasons for the paper not to have a window mat but be ‘floated’ on top of the matboard.  Sometimes the work is elevated using an additional layer of foamcore.  The artwork is attached at strategic places using conservation tape.  The glass should be spaced away from the artwork using spacers inside the frame.


When is it better to use a window mount?

A window inside the mount can be a good way of giving more emphasis to a work.  It’s a more formal style so works really well for certificates, watercolours, traditional paintings and memorabilia.   The mount keeps paper flat and it gives a few millimetres of space between the glass and the artwork.  This is important to avoid issues with condensation.